From registration to payments, bonuses to withdrawals — the tbbaji Help Center brings together answers and guides for every question. Our support team is always here for you.
Pick a category and get answers fast
Account registration guide
How to make a deposit
Withdrawal process
Offers & Terms
Security & Verification
Downloads & troubleshooting
Whatever the issue, we're always here to help
The fastest way to get help. You'll typically receive a response within 2–5 minutes.
Available 24/7For complex issues, email us at support@tbbaji.ws. You'll hear back within 24 hours.
support@tbbaji.wsEvery step explained in plain, simple language
Open tbbaji.ws in your browser or download the app directly.
Find the registration button at the top right of the homepage and click it.
Enter your name, mobile number, password, and email (optional). Make sure all details are accurate.
You'll receive an OTP code on your mobile. Use it to confirm your account.
Make your first deposit after registration and receive a 100% welcome bonus instantly.
Make sure you provide the correct mobile number during registration, as it will be used for payment verification. Only one account can be registered per mobile number.
Log in to tbbaji with your username and password.
From your account dashboard, click the "Deposit" button.
BKash, Nagad, Rocket, bank transfer, or crypto — choose whichever method works best for you.
Enter the deposit amount (minimum ৳500) and complete the payment as instructed.
Your balance is usually updated within 2–5 minutes. If not, reach out via live chat.
When paying via bKash, double-check that you're sending to the correct number. Sending to the wrong number may delay any refund.
Before making a withdrawal, make sure your account verification is complete.
From your dashboard, click on the "Withdrawal" or "Withdraw Funds" option.
Select your preferred payment method (bKash/Nagad/Rocket) and enter the amount. Minimum withdrawal is ৳500.
Review your details and click "Submit". You'll receive a confirmation SMS shortly after.
Funds typically arrive within 30 minutes. During peak times, it may take up to 2 hours.
To withdraw from your bonus balance, you must first meet the required wagering conditions. Your main balance can be withdrawn at any time.
After logging in, go to the "Rewards" or "Bonus" section from your account menu.
Welcome bonus, cashback, or free spins — choose whichever suits you best.
Click the button next to the offer to activate the bonus. For deposit bonuses, make your deposit first.
Place the required bets to meet the conditions. You can track your progress in your account.
Once the requirements are met, your bonus will automatically be added to your withdrawable balance.
Go to the download section on the tbbaji website or navigate directly to the /download page.
Select the Android APK or iOS link based on your device.
Go to Settings → Security → Unknown Sources and enable it. Then install the APK file.
Open the app and log in to your existing account, or create a new one.
Download the app and receive a special ৳500 welcome bonus. Keep push notifications on so you never miss a new offer.
Answers to the most frequently asked questions
Starting out with online betting for the first time naturally raises a lot of questions — where to deposit, how to withdraw, whether there are bonuses, whether the site is safe. The tbbaji Help Center was built to answer all of that.
Tbbaji believes that great support is the foundation of a great experience. Good games alone aren't enough — when something goes wrong, getting a quick resolution matters just as much. That's why our support team is available 24 hours a day, 7 days a week.
Your account security is our top priority at tbbaji. A few simple habits will keep your account safe at all times. First, use a strong password — a mix of numbers, letters, and special characters. Second, never share your password with anyone.
Tbbaji will never ask for your password over the phone or by email. If anyone contacts you claiming to be from tbbaji and asks for your password, it's a scam. Report it to our support team immediately.
Payment issues on tbbaji are rare, but when they do come up, they're easy to resolve. The most common problem is a deposit not reflecting in your balance. In that case, the first thing to do is note the transaction ID from your payment app. Then head to live chat, share the ID with our team, and the issue is usually sorted within minutes.
Withdrawal delays can happen occasionally, especially during peak hours. Things usually sort themselves out within 30 minutes to 2 hours. If it's been longer than 2 hours, please contact support.
Tbbaji goes beyond game support — we believe gaming should be fun, not stressful. If you ever feel like things are getting out of hand, tbbaji lets you set your own account limits. You can set a daily deposit limit or a session time limit entirely on your own terms.
For more details, visit our Responsible Gaming View the page.
